JetPay Customer Service
JetPay is here when you need us with our 24/7/365 customer support.
JetPay is here when you need us with our 24/7/365 customer support. Our technicians answer your calls on a 'live' phone call in our Carrollton, TX processing center. Our customer service department can be reached at 800-834-4405 ext '2'. Or if you prefer to send in an email request, you can do so by emailing us at assist@jetpay.com .
PHILOSOPHY
No excuses. No passing your 'problem' or issue off to another department only to fall into the 'black hole'. We answer your requests promptly and we help you solve your problem or resolve your request. The buck stops with us….remember, we are the processor from end-to-end so all you ever need to make is one phone call to JetPay!